Last updated: 01-01-2026
Loyaltyiz respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information.
Information We Collect
Personal Information
- Name, mobile number, email address
- Member ID, role (promoter, retailer, dealer, etc.)
- KYC details (PAN, Aadhaar, bank details) if payouts are enabled
Usage Information
- QR scans, redemptions, rewards history
- Device information, IP address, location (for fraud prevention)
- App usage and interaction data
How We Use Your Information
We use your data to:
- Operate loyalty schemes and rewards
- Process redemptions and payouts
- Prevent fraud and misuse
- Improve platform performance and user experience
- Provide support and notifications
Data Sharing
We may share limited data with:
- Payment partners (UPI/bank/gift card providers)
- Messaging providers (SMS, WhatsApp)
- Authorized brand administrators
We do not sell personal data to third parties.
Data Security
- Industry-standard encryption
- Role-based access controls
- Secure servers and audit logs
- Regular security reviews
Despite best efforts, no system is 100% secure. Users should safeguard their credentials.
Data Retention
- Data is retained as long as required for operational, legal, or compliance purposes.
- Brands may request data exports or deletion as per applicable laws.
User Rights
You have the right to:
- Access your data
- Request corrections
- Request deletion (subject to legal requirements)
Requests can be made via support.
Cookies & Tracking
Loyaltyiz may use cookies or similar technologies on the web dashboard for analytics and performance optimization.
Third-Party Services
We are not responsible for the privacy practices of third-party services integrated into the platform.
Children’s Privacy
Loyaltyiz is not intended for users under 18 years of age.
Policy Updates
This Privacy Policy may be updated periodically. Updates will be reflected on this page.
Contact Us
For privacy-related concerns:
📧 support@loyaltyiz.com